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What is a default shipping address?
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You may have specified more than one shipping address in your account information. The default shipping address is the address to which your order will be shipped unless you select another shipping address for this order.
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What is a default credit card?
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You may have specified more than one credit card in your account information. The default credit card is the card that will be charged with the value of your order unless you select another credit card to be charged for this order.
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Can I change the expiry date of a credit card in my list?
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Yes. To update credit card information, click on Account Info. Click on Credit Card Details button in the Account Info page. Select the card from the list and click on Update Credit Card button.
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Can I have more than one billing address?
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No. You cannot have more than one billing address. But you can change your billing address by editing it.
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Can I have more than one shipping address?
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Yes. You can specify as many shipping addresses as you want.
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How can I add a shipping address to my address list?
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To add a shipping address, click on Account Info. The details of your account are displayed. Click on the Add New Shipping Address button to add a new shipping address.
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Can I delete an address from my address list?
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No. You cannot delete any address but you could change it by editing it.
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How do I make changes to an address in my list?
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To edit an address, click on Account Info. The details of your account are displayed. Click on the Edit button below the address that has to be changed.
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How do I check the status of my order?
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To check the status of an order, click on the Order Tracking button. If you know your order number, enter it and click on the View Order button. If you do not know your order number, click on the Order Summary button; all the orders you have placed with us (both through the web and through other means) are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made.
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How do I cancel an order?
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See our Terms and Conditions.
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As a registered customer, what are my other benefits?
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As a registered customer, you become entitled to special discount schemes and promotional pricing offers. These schemes would become available to you not only on orders you place at our web store but also to orders through other channels.
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I already have an account with you. Do I need to register myself again on your web store?
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No. If you already have an account with us, contact our Customer Service as cs@1stclassclothes.biz; they will give you your login name and password. You can login and then change your password.
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Can I place an order without registering my account?
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Before you place an order with us, you must register with us. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time. Once you have registered with us, you need not give your address and credit card details on future visits to our shop. This will save you the trouble of entering this information on every purchase you make from us.
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What should I do if I forget my password?
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If you forget your password, click on the Forgot Password link in the Account login page. Your password will be mailed to the e-mail address that you have given as part of your account information.
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01745 888 789
